Straight answers before you proceed
Roof replacement questions
answered clearly.
A re-roof is a major decision. These answers cover the practical questions Shrewsbury homeowners most often need to understand before booking.
How do I know whether I need a repair or full re-roof?+
Isolated defects may be repairable. Repeated leaks, widespread tile or slate failure, deteriorated felt, extensive nail sickness or an ageing system can make complete replacement better value. A survey is required before recommending either option.
Is a deposit required for a complete re-roof?+
Yes. Re-roofing projects require a deposit. The exact amount, timing and remaining payment terms are stated in your written quotation before you agree to proceed.
How long will my roof replacement take?+
The programme depends on roof size, pitch, complexity, access, covering and weather. Your quotation and pre-start communication will provide a project-specific indication.
Will I need scaffolding?+
Complete re-roofs normally require suitable safe access. Scaffold design can be affected by conservatories, extensions, narrow passages, neighbouring land and public pavements.
Can we remain in the house during the work?+
Homeowners can usually remain in the property, although roofing creates daytime noise and vibration. Tell us about shift work, vulnerable occupants, pets or access needs before the start.
What happens if rotten timber is discovered?+
Hidden timber is assessed as the old roof is removed. We record unexpected defects and discuss the necessary repair and any price change before substantial additional work continues.
Can I change from tiles to slate?+
Sometimes, but weight, pitch, planning, appearance and structural considerations must be checked. A lighter-looking product does not automatically mean the whole roof design can change without assessment.
How is the roof protected from rain during installation?+
Work is planned in manageable areas with weather forecasts monitored. Temporary protection is used where appropriate, but extreme conditions can require the programme to pause.
Do you remove the old roofing waste?+
Waste and disposal arrangements should be set out in the written quotation. Confirm the included arrangements before accepting the project.
What workmanship warranty is provided?+
Qualifying complete Topline Roofing re-roofs include a 15-year workmanship warranty, subject to the written project and warranty terms. Product warranties may be separate.
Which areas do you cover?+
We work across an approximate 18-mile radius of Shrewsbury. Send the property postcode if it is near the edge of the mapped service area.
Can I see examples of previous work?+
Yes. The completed-projects page contains genuine Topline Roofing photographs, and further relevant examples can be discussed during your quotation.